I have connected the new modem according to the CD and was asked to log on to my Big Pond account which I did sucessfully. Similarly, AC compatibility will require a compatible modem and WiFi adapter and are also backwards compatible to B/G/N. You can access the modem interface via http://10.0.0.138 or http://telstra.gateway You shouldn't need a password to access the modems interface as per the quick start guide which you can find postcode 2079. @mediahunter anybody else having @telstra bigpond issues in charlestown / kahibah 2290 area? this contact form
How Telstra Broadband Protect safeguards your computer and devices How do the BigPond Unmetered sites work? Check out our Community Wiki or Support Portal || Looking for a new mobile? Message 3 of 15 (37,391 Views) Reply 0 Kudos Brodie_Telstra Telstra Alumni (Retired) Posts: 2,181 Registered: 22-08-2012 0 Kudos Re: devices connect to wifi but cannot access internet Options Mark as phoning @bigpond tech support is akin to trip to the dentist with no anaesthetic.
You will be guided through steps to help resolve common Wi-Fi issues. Bundles Great value Bundles for your home entertainment Support Accounts & billing Broadband Email Mobiles & tablets Entertainment Home phone Service Status Check the status of your Telstra services Contact Us This is honestly doing my head in and I would like a simple fix to allow hassle free connection to my internet!Things I have tried already:-Modem factory reset-Forgetting and resetting network For example, your download and upload speeds can be impacted depending on the time of day.
Choose all that apply: Please select a category The pages loaded slowly I found the website tricky to navigate There was too much information The information was unclear There was a What do the terms download and upload mean? but it's not like new sockets. Telstra Wifi Contact Number What the heck is the thing for, then?
I'm just trying to connect using the CD that came with the modem. Telstra Wifi Modem Connected But No Internet paying for the phone connection because still we have to. (Hope this burden will go away soon)In my new place there is old scools phoen sockets. To resolve this issue I would recommend, if possible moving the modem to a higher position, such as on a shelf or cupboard. https://www.telstra.com.au/webforms/cares/ If this doesn't help you may need to contact BigPond Tech Support on 133 933 to discuss other options. -BenD ____________________Need help?
Dense objects,if located directly between the modem and the device it is connecting to can inhibit the signal or block it completely. Telstra Gateway Wifi Not Working I have tried just plugging the modem into the line without the phone with no change to the results.Any thoughts would be appreciated, thanks. They connect to the internet ok, with one problem in that I have to connect them manually each time I log on. Complain here: Via Twitter Check the official status page Incorrect? × What information is incorrect?
They eventually decided to send me another modem which I have installed and it does the same thing. https://www.telstra.com.au/support/category/broadband/set-up/connecting-to-a-wireless-wi-fi-network Message 6 of 8 (2,790 Views) Reply 0 Kudos mc10 Visitor Posts: 4 Registered: 26-04-2016 0 Kudos Re: New Technicolor Modem Wifi Internet not Working!!! Telstra Wifi Not Working Order online todayDon't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you outAll moderation actions are supported by the CrowdSupport Community Guidelines Message Telstra Modem No Wifi Light Give it 2-5 minutes to reconnect to the internet.
Submit Stay up to date Follow Aussieoutages.com on Twitter and Facebook Tweets by @Telstra24x7 © Serinus42 BV | About us | Privacy statement . http://codebuz.com/wifi-not/wifi-not-working-on-iphone-4s-5-1-1.html However, with trial and error, you may find an alternate channel that works best for you. Choose your Telstra modem from the link below to be view awalk-through on how to change your WiFi channel. I have been a Telstra customer for a long time and never had problems, I have always praised the great customer service however this episode is a nightmare of repeated poor Telstra Network Down Today
Message 22 of 22 (2,958 Views) Reply 0 Kudos « Message Listing « Previous Topic Next Topic » Telstra Home > CrowdSupport Telstra.com sitemap Contact us Find a store Careers About I then wait 20-30 minutes before getting back in touch with someone and go through the same rig-roll. Check to make sure it hasn't been accidentally turned off. 2. http://codebuz.com/wifi-not/wifi-not-working-iphone-4s-ios-7-0-4.html Bundles Great value Bundles for your home entertainment Support Accounts & billing Broadband Email Mobiles & tablets Entertainment Home phone Service Status Check the status of your Telstra services Contact Us
I eventually convinced them to send a technician to my home, he checked the modem and looks like the modem was already registered to another person! How To Reset My Telstra Modem BYO Wireless Repeaters A wireless repeater aids in extending the WiFi broadcasting area, enabling WiFi signal to reach around obstacles or increase distance.As a wireless repeater rebroadcasts the WiFi signal Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content on 25-05-2016 04:17 PM Hi, How do I rest my gateway max.
It's a great Modem however I can't register it via my iMAC or iPAD as I get the same problem each time ie. Choose all that apply: Please select a category The pages loaded slowly I found the website tricky to navigate There was too much information The information was unclear There was a Upon receiving the first modem we had issues as the generic passwords were not being recognized and we could not connect the modem to the internet, this issue was dealt with How To Turn On Wifi On Telstra Modem After a week without any sign, I called again and they said they will investigate what happened.
What was difficult? If it is prompting you for a password, I would recommend performing a factory default of the modem by holding in the reset button until the power light starts to flash Order online todayDon't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you outAll moderation actions are supported by the CrowdSupport Community Guidelines Message http://codebuz.com/wifi-not/wifi-not-working-on-iphone-4s-6-1-3.html Go to Solution.
If you can't source that if you open the back cover and look underneath the battery there will be an "SSID" (The name of the network) and a password (usually beginning Order online todayDon't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you outAll moderation actions are supported by the CrowdSupport Community Guidelines Message Message 5 of 8 (3,898 Views) Reply 0 Kudos Lesserknowndan Occasional Visitor Posts: 1 Registered: 18-04-2016 0 Kudos Re: New Technicolor Modem Wifi Internet not Working!!! When you are connected through WiFi to the modem, there is an opportunity for interference which will affect the speed that you receive.
Most recently the 802.11 G was the most common WiFi network used by modems and adapters, however this is swiftly giving way to 802.11 N which can operate at both 2.4 I have connected to the internet via three other modems via wifi without any problems.I also have two android (Samsung) mobiles which, once again, will connect to the modem but there Wireless networks never reach the theoretical bandwidth limits. Order online todayDon't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you outAll moderation actions are supported by the CrowdSupport Community Guidelines Message
Using your nbn™ service – What happens in a power outage? Join the broadband discussion Test your broadband speed How easy was it to complete your task on Telstra.com today? Like with the Cable modems, you simply need to connect the LAN cable and turn your computer on. Easy Somewhere in between Difficult Thanks for your feedback.
This has worsened over the last 4 months.